The description of Vi™ App
Vi™ App is for all erstwhile Vodafone and Idea connection(s) & assists in:
Making instant online mobile recharges and online postpaid bill payments
Recommended and personalized prepaid and postpaid plans
Prepaid Mobile Recharge
Recharges on the Vi™ App on the go. Choose from a wide range of Prepaid packs –customized packs for your needs, unlimited calling plans, all-rounder prepaid mobile plans, ISD packs & more.
Recharging your favourite pack is now quick & easy
Quick recharge facility allows you to fast forward your recharge in a few clicks
Recharges on certain specific packs will get you cashback coupons; Coupons can be redeemed on subsequent recharges
Recharges for others (friends, family, or another Vi number) on the Vi™ App
Refer a friend on the Vi™ App and win attractive offers
Making Vi™ mobile bill payments for self and others is now at your fingertips. Schedule your postpaid bill payments every month on a chosen date, so that you don’t miss out on paying bills with the auto pay feature.
Postpaid customers are given a certain credit limit, based on user eligibility. This credit limit can be used to acquire features which aren’t part of the existing plan, the additional cost of the new features will be added to the bill amount in the next billing cycle.
The Promise to pay feature gives you 48 hours to pay your due bill, enabling postpaid users to continue to make calls, send messages, browse the Internet and so on.
Avail exclusive benefits on the Vi™ App with our best postpaid plans, that include both individual and family plans.
Checking the current outstanding amount, past bills, past postpaid bill payments & comparing bills for your postpaid number is effortless.
Choose from a host of payment options for Recharges / Bill payments – Internet banking (ICICI, HDFC, SBI, AXIS & many more), credit/debit cards, wallets & UPI Payments (Google Pay, PhonePe, Amazon Pay, Paytm, BHIM UPI & more)
Vi™ Play Along
Vi™ Play Along is an engaging game where you can play along with every Live T20 match of the Indian T20 Championship from 9th April 2021 to 30th May 2021.
Join the exclusive club of REDX- a limited edition postpaid plan from Vi™, offering users several privileged benefits worth Rs. 20,000.
• Unlimited Local, STD Calls & ISD calls at special rates
• Unlimited data
• Free 1 year Netflix subscription, Amazon Prime & Vi™ movies and TV subscription
Vi™ Tuesdays is one of our pioneering privilege programs. Now Tuesdays are more interesting, as on Tuesdays, our subscribers can enjoy exclusive deals.
Vi™ International roaming packs will always keep you connected with your loved ones. Vi™ App helps you activate the best value International roaming pack, loaded with benefits like unlimited calls, unlimited data, 24x7 support & more.
New Connection & MNP (Mobile Number Portability)
Join the Vi™ family for an enjoyable experience. Benefits for buying a new postpaid connection or porting number to Vi™ or a 4G SIM Upgrade include
• Choosing a preferred mobile number
• Opting for free contactless home delivery of SIM
• Get exclusive benefits when you order sim online
Vi™ Callertunes will let you play your favorite song for all your callers. Explore & Enjoy from an endless selection of callertunes.
DND (Do not Disturb)
The Vi™ App helps you register for DND & to register DND complaints. Users are also allowed to choose partial DND feature.
Customer Care (Help & Support)
• Our users can now refer to the FAQs on network troubleshooting in the Vi™ App.
Our customers can find resolutions on various network troubleshooting issues
Our customer care numbers are 199 and 198 for complaints. Vic provides you with 24x7 support